Frequently Asked Questions
Answers to common questions about services, pricing, appointments and cleaning requirements.
Your Cleaning Questions
What cleaning services do you offer?
We offer regular domestic, deep, end-of-tenancy and commercial or office cleaning.
Do you offer regular cleaning?
Yes. Weekly, fortnightly and other scheduled visits can be arranged depending on availability.
Do you offer one-off cleaning?
Yes. Contact us for a tailored one-off quotation based on the work required.
Do you offer deep cleaning?
Yes. Deep cleaning provides extra attention to the agreed rooms and surfaces. Tell us the property size and current condition for a bespoke quote.
Do you offer end-of-tenancy cleaning?
Yes. We agree a detailed scope with tenants, landlords or property professionals before cleaning. Please share any checkout checklist.
Do you clean offices?
Yes. We discuss your workplace, rooms, access and preferred schedule to prepare a commercial cleaning quotation.
How much is regular cleaning?
Regular domestic cleaning starts from £20.50 per hour. Contact us to discuss your home and cleaning requirements.
How much does deep cleaning cost?
Deep cleaning is individually quoted according to property size, condition and the tasks required.
How much does end-of-tenancy cleaning cost?
We provide a bespoke quotation based on the property, number of rooms, condition and agreed cleaning requirements.
Do you provide free quotations?
Yes. Contact us for a free, no-obligation quotation.
How do I book a cleaner?
Send an enquiry using our quote form, phone 01732 495006 or email info@cleancaresevenoaks.co.uk. We will discuss the work and availability. Your booking is confirmed separately in writing.
How far in advance should I book?
Contact us as soon as you know your preferred date. Availability is confirmed when we discuss your enquiry.
Can I request a specific day?
Yes. Include your preferred date and any alternative dates. We will confirm whether we can accommodate them.
Can I change my cleaning appointment?
Contact us as soon as possible. Please refer to our Terms and Conditions for notice periods and any cancellation charges.
Where do you provide cleaning services?
We cover Sevenoaks, Tonbridge, Tunbridge Wells, Westerham, Biggin Hill, Hildenborough, Otford, Dunton Green, Riverhead, Kemsing, Seal, Ightham, Brasted, Sundridge, and surrounding areas of Kent. Tell us your postcode so we can confirm availability.
Do you cover areas outside Sevenoaks?
Yes. Our service area includes Tonbridge, Tunbridge Wells and the towns and villages listed on our Areas We Cover page.
Do I need to provide cleaning products?
No. We provide all cleaning equipment and materials. Tell us about any product preferences or sensitivities and we will accommodate where possible.
Can I request specific tasks?
Yes. Tell us your priorities before the visit. We will agree which tasks can be completed within the quoted service.
What happens if my property requires additional cleaning?
We will discuss additional work and any change to the quotation with you before proceeding.
Are you insured?
Our cleaning business is fully insured. Contact us if you need details before booking.
Get a Free, No-Obligation Quote
Tell us about your property and the cleaning you need. We will discuss the work, provide a quotation and arrange a suitable appointment.